Group Coaching Participation Agreement
This Group Coaching Participation Agreement ("Agreement") governs the terms and conditions for participation in the Propeller Experience Program ("Program") created by tellent Services Incorporated ("Company") by the person purchasing or accessing the Program ("Participant").
By purchasing the Program or accessing the Program materials, Participant accepts these terms and conditions. Do not purchase or continue to use the Program if you do not agree to all of the terms and conditions stated on this page.
1. The Program
The Program is a six (6)-week live group coaching program built on video training modules, workbook exercises, live mastermind sessions, and an online community, designed to educate women and other marginalized genders on how to get clarity on what they want from their next professional move. Participant will have access to the Program content for six (6) months from the date the Company first provides Participant access to the Program (the "Program Start Date," which is ordinarily the date of purchase). The "Program End Date" is six (6) months after the Program Start Date.
2. Program Fee and Payment Schedule
Program Fee. Participant authorizes Company to automatically charge the credit card on file for any and all Program Fee balances owed and agrees to keep this information current with the Company. If any payment is insufficient or declined for any reason, Company may remove Participant from the Program and shall have no liability in that regard. If Participant selects the payment plan, Participant agrees to pay all scheduled payments under that plan.
Satisfaction Guarantee & Refunds. The Company stands behind the Program with a completion-based satisfaction guarantee. If the Participant completes the Program — attending the live sessions (or watching the recordings) and completing the core workbook exercises — and feels the Program did not deliver the value described, the Participant may request a full refund of the Program Fee by emailing support@wearetellent.com within seven (7) days of the final live call. Requests that meet these conditions will be refunded in full. For Participants on the payment plan, an approved refund returns all amounts paid to date and cancels any remaining scheduled payments. Except as provided by this guarantee, the Program Fee is non-refundable, and the Participant agrees to make timely and full payments even if unable to attend trainings, calls, or otherwise fully participate.
3. Participant's Conduct
Participant assumes all risk and/or liability that may arise or be incurred while participating in this Program.
Participant agrees to conduct herself / themselves in a dignified and professional manner and shall not engage in any activity that is detrimental to the health, safety and welfare of other Program participants and attendees. Participant acknowledges and agrees that Company reserves the right to remove Participant from the Program, without reimbursement, if Company, in its sole discretion, determines that Participant's behavior creates a disruption or hinders the Program or the enjoyment of the Program by other participants.
The Program may only be accessed by the Participant — the individual who is the customer on record with the Company. The Program, including any usernames, passwords, discount codes, content, materials, and other resources, may only be used by Participant as permitted herein and may not be sold or distributed without the Company's express written consent.
4. Confidentiality
The Program is a group experience, and participants may share personal and professional information during live sessions and in the Program community. Participant agrees to keep confidential all personal information, stories, and career or business details shared by other participants, and not to disclose, record, or share any other participant's contributions outside the Program without that participant's express consent. Nothing in this section prevents Participant from sharing her / their own experience of the Program. The Company will collect, use, and store Participant's personal information in accordance with its Privacy Policy.
5. Access
Participant understands that her / their enrollment in the Program is for a period of six (6) months. Participant will not have access to the Program content after the Program End Date.
6. Recordings, Testimonials and Media
Live sessions may be recorded, and recordings (which may include Participant's name, image, voice, and contributions) are made available to Program participants as part of the Program. By enrolling, Participant consents to being recorded for this purpose.
The Company may wish to use Participant's written statements, images, or recordings — for example, testimonials or content Participant publicly shares about the Program — in the Company's marketing. The Company will obtain Participant's consent before using material that identifies Participant in marketing, and Participant may withdraw that consent for future use at any time by emailing support@wearetellent.com. Participant agrees that no payment, royalties, or other consideration is owed for any use made with Participant's consent under this section.
7. Intellectual Property
All intellectual property rights in and to the Program, the Program content, and all materials distributed at or in connection with the Program are owned by the Company or the Company partners presenting during the course of the Program. Participant will not use or reproduce, or allow anyone to use or reproduce, such content or materials displayed, distributed, or provided in connection with the Program for any reason without the prior written permission of the Company. Participant will not use any of the Program content or materials to teach any third party, or otherwise disclose or discuss information revealed in any portion of the Program, for any purpose other than exercising rights expressly granted to Participant by this Agreement.
8. Disclaimer of Warranties; Not Professional Advice
The Program is coaching and education. It is not therapy, counselling, medical care, or mental-health treatment, and it is not financial or legal advice. The Company and its facilitators are not acting as licensed health-care providers, and the Program — including any breathwork or meditation content — is not a substitute for professional care. Participant is responsible for consulting a qualified professional about any medical or mental-health condition and for determining whether any practice in the Program is appropriate for her / them.
The Company gives no warranties with respect to any aspect of the Program or any materials related thereto or offered in connection with the Program and, to the fullest extent possible under the laws governing this Agreement, disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness, and merchantability.
Participant accepts and agrees that she / they are fully responsible for her / their progress and results and that Company offers no representations, warranties or guarantees, verbally or in writing, regarding Participant's results of any kind. The Company does not guarantee that Participant will achieve any results using any of the ideas, tools, strategies or recommendations presented in the Program, and nothing in the Program is a promise or guarantee to Participant of such results. Any examples of success earned by others or testimonials about this Program are not meant as a promise or guarantee of Participant's own earnings or success.
9. Limitation of Liability
To the fullest extent permitted by applicable law, the Company's total liability to Participant for any claim arising out of or relating to this Agreement or the Program shall not exceed the total Program Fee actually paid by Participant, and the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits or lost opportunities. Nothing in this Agreement limits any liability that cannot be limited under applicable law.
10. Cancellation and Force Majeure
a) The Company will notify Participant promptly if an emergency prevents the Company from delivering any scheduled session or Program materials, and will use reasonable efforts to reschedule or provide a substitute.
b) The Company shall not be liable to Participant for any delay or failure to perform arising out of causes beyond its reasonable control, including, but not limited to, government authority, riots, pandemics, epidemics, unusually severe weather, fire, floods, war, terrorism, embargoes, labor disputes or strikes.
11. Indemnification
Participant agrees to indemnify and hold the Company and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to content Participant submits or shares, Participant's participation in the Program or use of the Company's website, or any willful misconduct by Participant.
12. Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
13. Dispute Resolution
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflicts-of-law rules. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts of the Province of Ontario, and each party hereby submits to the jurisdiction of such courts.
14. Changes and Amendments
The Company reserves the right to modify this Agreement or its policies relating to the website or the Program at any time, effective upon posting of an updated version of this Agreement on the website. When it does, the Company will revise the updated date at the bottom of this page. No change will materially reduce the Program content, access period, or guarantee that applied at the time of Participant's purchase. Continued use of the website or the Program after any such changes shall constitute Participant's consent to such changes.
15. Acknowledgement of Terms
Participant's purchase and participation serve as acknowledgment that Participant has read and understands this document and what it means with respect to her / their participation, and as agreement to the terms herein. Participant warrants, represents, and agrees that she / they have the full power and authority to enter into this Agreement and have obtained all necessary permissions or licenses from any necessary individuals or organizations prior to participation.
Last updated: July 20, 2026